Just imagine waking up in the morning having a nice warm shower, putting the kettle on and stepping outside to a beautiful beach in New Zealand. This is all possible in a Just go motorhome.
Just go operates hire fleets in both the UK and New Zealand. The New Zealand depot is well placed, being on the North Shore of Auckland. We offer free Shuttle transfers to and from Auckland City Hotels and Auckland Airport to our physical depot for your convenience.
The Just go fleet is replaced regularly so your motorhome will always be a late model vehicle. We have four different models to choose from, so no matter if you are a couple, a family or a group of friends going on holiday together, we have the right vehicle for you. We have added little ‘extras’ as standard such as a DVD player, a CD player and air conditioning so your stay in one of our motorhomes is as you would want it.
New Zealand itself is very well equipped for the motorhomer. There are numerous campsites in the most idyllic spots, the roads are generally quiet, and the people are used to motorhomes.
Our operation in New Zealand is headed up by a native who has explored the country extensively. He will be more than willing to help you plan your trip and point you in the right direction of places which will really interest you.
You can explore both the North and the South Island of New Zealand in our motorhomes.The ferry company, the Interislander, runs a frequent service across the Cook Straits. Sailing from Wellington in the North and Picton in the South. The trip across the Straits offers stunning views of the South Island’s Kaikoura mountain ranges and the opportunity to spot dolphins and seabirds.
We look forward to having you on board with us.
Just Go Campervans NZ Rental Terms
Important Information About Your Rentals
On arrival you will be required to sign a rental agreement with the operators of Just Go Campervans NZ. Here is a summary of their terms and conditions.
Definitions
The following definitions apply for the Terms and Conditions of Just Go Campervans NZ:
* The Supplier means the operator of Just Go Campervans NZ.
* The Client is also referred to as the hirer (s) or renter (s).
1. Payment
Availability is on a request and confirm basis at the time of reservation. A reservation is only binding after it has been confirmed by Just Go. Once the reservation is confirmed, a full booking confirmation pack will be e-mailed out to the client. Settlement of the remaining balance will be due 45 days prior to departure. Just Go reserves the right to cancel the booking if payment is not received six weeks prior to departure.
Vehicles will not be released without full payment being completed.
* A deposit is collected upon confirmation, from your nominated credit card. This is non-refundable, in all circumstances.
* The remaining balance is due 45 days prior to the pick up date.
* Additional items are payable upon collection of your vehicle.
* A security deposit is payable upon arrival. This is applicable to all hires, with or without Excess Reduction Insurance.
SPECIAL PAYMENT TERMS
* Full payment (deposit and balance amount) will be collected upon confirmation, if you have elected to process your booking in a currency other than NZD.
* Full payment (deposit and balance amount) will be collected upon confirmation, if you are placing your booking within 45 days of the pick up date.
* For late bookings (less than 45 days before departure) the full rental price is payable on booking. Vehicles will not be released without full payment being completed. Cheques will not be acceptable for late bookings (less than 45 days prior to departure).
2. Cancellation charges
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply
More than 45 days before: fee of $450.00 per week of hire
45 days - 17 days: 50% of total hire charge
17 days - No Show: 100% of total hire charge
Just go cannot postpone or transfer money from one hire to another. Just go reserves the right to amend our cancellation policy for certain events.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
3. Hire rates quoted include:
- GST (15%)
- Unlimited miles
-Road user charges (Diesel tax)
- NZ standard vehicle insurance*
- NZ Standard equipment & breakdown**
*Insurance loading. In some cases, Just go will incur additional charges if the driver to be insured has a traffic conviction. These charges will be passed onto the customers.
**Just go will supply full breakdown cover to cover any mechanical faults to the base chassis of the motorhome. Any call out charges necessitated by the client through operator error, e.g. a flat vehicle battery, wrong or insufficient fuel, keys locked in Motorhome etc will be the responsibility of the client.
4. Depot hours
* Monday to Friday: 09h00 – 17h00
* Saturday: 09h00 – 16h00
* Sundays & Public holidays: closed, unless by prior arrangement
5. Minimum Hire
This ranges from 5 to 10 days depending on the season. Christmas and New Year minimum 10 days hire. Just go reserves the right to increase the minimum hire period for certain events.
6. One ways: are permitted by prior arrangement only and a one way fee will apply.
7. Drivers
* Age limits: 25 to 70 years.
* Driver must be able to demonstrate that they have driven on a regular basis (More than 3 times per week) for at least 3 years and feel confident to drive a vehicle of the dimensions of our largest motorhome, 7196mm long 2240mm wide and 3000 mm high.
* All driver must have held a valid licence for 3 years or more.
* All drivers must be present at checkout of the Motorhome. No exceptions can be made.
* Production of a full, valid standard driver's licence(note: your licence address must be your current home address) , as well as a valid passport are required from all drivers at the start of hire.Should the drivers fail to present all correct documentation and identification on collection of the motorhome, then Just go will be unable to release the motorhome and no refunds will be given. If you have a modern UK licence we require both the photo card and paper counterpart.
* If you are required to supply an International licence in addition to your standard licence to drive in New Zealand, this must be issued in the country your standard licence was issued and be supplied alongside your standard drivers licence. Just go may not be able to get cover for any driver who has had a driving conviction other than for speeding. Please contact the office to see if cover can be arranged.
* Drivers are personally liable for all legal penalties (e.g.: parking tickets, congestion charges, speeding fines) which are incurred during the period of hire.
* Maximum of 3 drivers per rental.
8. Collection & Return
* Collection: Please allow 1 hour for the hand-over at the depot - to complete the documentation and to demonstrate the vehicle to you. Please allow the same on your return.
* Return: The vehicle must be returned on the date, and before the time stated, on the rental agreement. Vehicles must be returned clean and in the same condition as they left the depot, otherwise a charge will be made for additional valeting and or upholstery cleaning. In the case of gross negligence Just go reserves the right to recover full costs in order to return the motorhome to the state in which it was handed over. In addition a separate toilet cleaning fee of $250.00 will apply if the toilet waste tank is not empty on return.
* Late return: If the hirer will be late returning, Just go must be advised immediately. Failure to advise may result in prosecution for driving whilst uninsured. An additional charge of $250.00 per hour will be payable for all late returns.
9. Delivery and Return of the Vehicle
a) The hirer acknowledges having received the Vehicle in a clean condition and in sound working order in accordance with the Motorhome Handover Checklist and with a full Diesel tank and full fresh water tank.
b) The hirer will return the vehicle in a clean condition with a full Diesel tank and full water tank on the return date and time set out under the Rental Agreement.
c) The hirer acknowledges that Just go NZ Ltd will not refund to him any monies, nor have any obligation to provide a replacement vehicle, if the Vehicle is returned or the hirer ceases to have use of the Vehicle or an item of equipment on the vehicle prior to the return date for any reason e.g. Accident, weather, theft or damage.
10. Passengers
Just go authorises the use of these vehicles up to the stated number of passengers. Each person is to use the safety restraints provided at all times whilst the vehicle is in motion. Rambler, Adventurer and Explorer motorhomes carry 6 people (including the driver). Child seats are available (fees apply) and it is the responsibility of the hirer to ensure they have been requested in advance and fit them themselves correctly.
11. Pets
Just go do not allow any animals to be carried in the Vehicle, unless otherwise agreed with Just go and an additional security deposit paid and The Just go dog policy adhered to.
12. Insurance (provided all the personal information supplies is correct)
The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death of bodily injury to the driver) or their personal possessions. The vehicle insurance is provided by Aon New Zealand Ltd. The hire rate quoted includes a standard excess of NZ$2000.00. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first NZ $2000.00. The hirer will also be fully liable for all overhead damage, damaged deemed as gross negligence and replacement or repair of windows and windscreens or tyre damage.
13. Collision Damage Waiver (CDW)
CDW at $35.00 per day will reduce the $2000.00 excess for damage due to a collision (i.e. reported accident) to either the vehicle or third party property to $0.The hirer will however be fully liable for any Overhead damage, replacement or repair to windows and windscreen, tyre damage or damage costs caused through gross negligence. Applies in respect of each incident and or claim, not Rental. Minimum term for CDW is 5 days in winter and 7 days during the summer.
Should the Terms and Conditions not be adhered to, the CDW will be void and the customer will be liable in full for all damages. Please note that the CDW Insurance is completely optional and can be decided upon collection of your vehicle. After the hire has commenced, CDW insurance cannot be taken out.
14. Overhead Damage
All drivers must be aware of the (unusual) height of the motorhome and are responsible for all damage if driven under an obstruction that is too low for it to clear – the obvious examples are low bridges and height restrictions into car parks etc. In this event neither the Basic Insurance nor Collision Damage Waiver Insurance will apply and the hirer will be responsible for the repair of all damages. Overhead damage is deemed as any damage to any part of the vehicle which occurs above 6 feet (1.83 metres) and or any third party property.
15. Security Deposit
There is a refundable NZ$2000.00 Security deposit payable by cash, credit card or Eftpos. Should the security deposit be paid by credit or debit card, the amount will be debited from your account immediately. This is fully refundable within seven days of return of the vehicle to the agreed location, on the agreed date and time, in the same condition as it was let out, with the toilet empty, the interior clean including all cooking appliances and the fuel tank and fresh water tanks full. Just go reserves the right to increase the security deposit for specific events e.g. World Cup events, Festivals, clients travelling with pets or any other hire where the Motorhome is carrying 4 or more adults to $3000.00
a) On taking delivery of the Vehicle, the hirer agree to pay the Security Deposit
b) The hirer irrevocably authorises Just go NZ Ltd to deduct from the Security Deposit any amounts due by me to Just go arising out of this Agreement.
c) The security deposit will be refunded within 7 working days of the vehicle being returned to the correct location, undamaged, with a clean interior and a full fuel tank. We reserve the right to retain a cleaning fee if the motorhome is not returned with the interior in a clean condition. Also the toilet and waste water tank must be emptied prior to the return of the vehicle or an additional $250.00 soiling fee will be retained.
d) Should any damages exceed the security deposit the customer will be responsible to settle all additional costs over and above the security deposit value within 7 days of your hire end date.
Note: Where the hirer has opted for the CDW option, no excess will be charged in the event of a collision, but they should be aware that the $2000.00 security deposit will be used to fund any loss or damage what so ever to equipment, fixtures and fittings, windows, tyres or negligent damage to the vehicle. Should these damages exceed $2000.00 the customer will be liable for the total cost and the difference will need to be settled within seven days of returning the Motorhome.
16. Extras
* Bedding Single set (quilt/pillow/towel)
* Bedding Double set (quilt/2 x pillow/2 x towels)
* Camp table/chairs
* Bike rack (holds up to 3 bikes)
* Bike & helmet: Adult’s bike & Child’s bike (Bike rack free when 2 or more bikes are hired)
* Satellite navigation system
* Colour TV
* Generator
* CDW Insurance
* Additional driver, clean drving licence (max 2)
17. Rental and Other Charges
The hirer will pay Just go Ltd;
a) All rental charges
b) The security deposit.
c) The nominated cleaning fee if the Vehicle is not returned with the interior in a clean condition;
d) The nominated additional fee of $250.00 if the toilet and waste water tank are not emptied prior to the return of the Vehicle.
e) The nominated cancellation fee in the event of cancellation of this agreement prior to acceptance of delivery of the vehicle;
f) The cost of any damage to the Vehicle or the property of any third party, subject to the insurance or CDW cover;
g) The Collision Damage Waiver fee, if applicable;
h) All government fees and duties etc;
i) All parking fines, other fines or penalties, and/or accidents including third party property damage not reported on return of the Vehicle; and associated administration costs incurred in relation to the Vehicle during the Rental Period;
j) Any other fees or charges payable by the hirer pursuant to this Agreement. This includes any costs incurred by Just go NZ Ltd as a result of any breach by the hirer of the terms of this Agreement
k) The daily rental rate for the period the Vehicle is off fleet for accident repairs (demurrage)
l) Any additional costs over and above the security deposit value should damages exceed the security deposit value.
m) The cost to recover a Vehicle.
n) The cost of refilling the Diesel tank
18. Administration Charges
Should Just go receive penalty charge notices for speeding, parking fines or road tolls then an administration fee of $70.00 will be added to the charge to cover all administration and postage costs. Just go will also add an administration charge of $70 to any variations requested on an already confirmed booking.
19. Errors in Rental Charges
Total charges as set out therein are not final. The hirer will pay any shortfall in charges to Just go NZ Ltd and the hirer will receive a refund for any overcharge acknowledged by Just go NZ Ltd.
20. Payment of Charges, Joint and Severall Liability
All charges and expenses payable by the hirer under this Agreement are due on demand by Just go NZ Ltd. If the hirer does not pay all charges when due, the hirer agrees to pay a late charge of 1.5% per month on the outstanding balance and any collection costs incurred by Just go NZ Ltd, including reasonable legal fees. When the Customer comprises of more than one person, each person is liable jointly and severally for all obligations of the customer pursuant to this agreement.
21. Credit Card Payment
Visa card and MasterCards only. Please note that a 2% charge will be levied to cover banking fees when a credit card is used to make payment
a) Just go NZ Ltd will accept payment by credit cards approved by Just go NZ Ltd.
b) When payment is paid by credit card, the hirer agrees that;
i. Just go NZ Ltd is irrevocably authorised to complete any documentation and to take any other action to recover from his credit card issuer all amounts due by him pursuant to this Agreement, including but not limited to, any amounts due in respect to damage to the Vehicle or to property of a third party and all other additional charges as they are incurred (including all parking and traffic infringement penalties, road toll fines, and associated administration costs);
ii. He will not dispute his liability to Just go NZ Ltd for any amount due under this agreement and he shall indemnify and keep indemnified Just go NZ Ltd against any loss incurred (including legal costs) by reason of notifying his credit card issuer of such dispute.
iii. Just go NZ Ltd may process the credit card voucher; in the event that Just go elects to accept payment of the Security Deposit by holding an open security payment which will be cancelled at the completion of the Rental Period, he agrees that Just go NZ Ltd is entitled to recover payment from his credit card or debit card issuer pursuant to clause 21, section b, sub-section i & ii, in respect of any amounts due which were not known at the time of cancelling the open security payment.
c) He acknowledges that all transactions under this agreement are conducted in New Zealand Dollars. Due to exchange rate fluctuations, there could be some variance between the amount initially debited against his credit card and the amount refunded within 7 days after the expiration of the rental period. He releases Just go NZ Ltd from any liability for such variation.
22. Use of the Vehicle
The hirer agrees that during the rental period, he will not and will not allow the Vehicle to be;
a) Driven otherwise than in a cautious, prudent and normal manner;
b) Used in a manner which could cause damage
c) Driven in a prohibited area or in an area other than the areas indicated to Just go NZ Ltd;
d) Driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law;
e) Left with the ignition key in the vehicle while it is unoccupied
f) Left unoccupied without the steering wheel security lock applied and the Xbox and flat screen covered.
g) Driven by persons :
i. Under the age of 25 years; or
ii. Who is not authorised by law to drive the Vehicle. Particulars of a proposed licensed driver of the Vehicle are set out under the heading 'Hirer’s Name/ Contact' in the Rental Agreement.
h) Damaged by :
i. Submersion in water
ii. Contact with Salt Water
i) Used for any illegal purpose for any race, rally or contest
j) Used to tow any vehicle or trailer.
k) Used to carry passengers or property for hire or reward
l) Used to carry more persons than is permitted by any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in this agreement
m) Used to carry volatile liquids, gases, explosives or other corrosive or inflammable material
n) Otherwise used in breach of the hirer's obligations under this Agreement.
23. Vehicle Damage - Insurance Cover
The hirer is aware that;
a) The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer or their possessions.
b) The hirer will have to pay an excess for any Insurance claim (unless CDW is used). The insurance excess is $2000
c) The excess may be reduced or removed, in most circumstances, by taking out a CDW. The CDW, if any, accepted by the hirer, is set out under the 'Insurance Declaration' on the Rental Agreement
d) The hirer will not have any insurance cover and he will be responsible for the total cost of any damage if he breaches any of the terms of this Agreement
e) In the case of winter hire, Just go will not be and cannot be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.
f) The hirer will be responsible for any damage caused through gross negligence and will not be covered by the insurance including CDW should he drive into, or reverse into any objects e.g. bridges, overhead signs, trees etc or cause any other damage through gross negligence.
24. Road Restrictions
a) All Vehicles may only be driven on sealed / bitumen roads.
b)The hirer acknowledges that Just go NZ Ltd reserves the right at any time, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions or any other reasonable cause.
c) No vehicles shall be driven on Skippers Road (Queenstown), Ninety mile beach (Northland), Ball Hut Road (Mt Cook), North of Colville Township (Coromandel Peninsula) and Tapu-Coroglen Road (Coromandel Peninsular), all unsealed ski access roads, or any other private road.
25. Alterations to the Vehicle
The hirer shall not make any alterations or additions to the Vehicle without the prior written consent of Just go NZ Ltd.
26. Maintenance
a) The hirer shall take all reasonable steps to properly maintain the Vehicle, including checking oil and coolant levels, tyre pressures and batteries.
b) The hirer acknowledges that Just go NZ Ltd will reimburse him for expenditure up to NZD $100.00 reasonably incurred in rectifying any mechanical failure to the drive train and engine of the Vehicle (not including the water system, refrigerator, heating, audio and DVD equipment)
Provided That:
i. The hirer produces relevant receipts: and
ii. The hirers received the prior consent of Just go NZ Ltd;
iii. The damage is not due to the hirer's fault or his breach of this Agreement.
c) Subject to the terms of this agreement, the hirer will pay for the cost of repairing or replacing tyres damaged during the Rental Period PROVIDED THAT Just go NZ Ltd will reimburse him for expenditure reasonably incurred if;
i. The hirer produces relevant receipts;
ii. The tyre is defective and is returned by the hirer to Just go NZ Ltd for inspection; and
iii. The manufacturer accepts liability under his warranty,
d) The hirer will be liable for any costs associated with the incorrect use of fuel.
All Just go motorhomes run on DIESEL.
27. Motorhome Systems
Just go will carry out a full Pre Checkout Inspection (PCI) on every motorhome before the commencement of hire. The PCI involves testing every system on board the motorhome to ensure they are operating correctly. In conjunction with this the hirer will be taken on a tour of the motorhome and shown how each system works. Should an onboard system fail during your hire, Just go will make every effort to remedy the fault whilst you are away but in some circumstances this may not be possible and Just go cannot be held responsible and will not refund any monies should a loss of service be encountered.
28. Responsibility when accident occurs
a) In the event of any accident, loss or damage arising out of the use of the vehicle, the hirer will
i. Notify Just go NZ Ltd within 24hrs of the happening of the event
ii. Obtain the names and addresses of third parties and any witnesses and report the event to the nearest police station;
iii. Complete an accident report form as supplied;
iv. Not make any admission of liability to other parties, settlement offer or other like offer;
v. Assist Just go NZ Ltd in handling any claim arising from any event, including providing all relevant information and attending Court to give evidence.
b) the hirer acknowledges that the excess or other amount due by him in respect of any damage arising from an accident, loss or damage
c) is payable at the time of reporting the event and not at the completion of the rental priod.
d) the hirer will pay for any costs relating to the delivery of a change over vehicle as a result of an accident regardless of which party is at fault.
e) No security deposit or insurance excess payment will be refunded until claim is settled.
29. Terminating the Agreement
The hirer acknowledges thatJust go NZ Ltd may terminate this Agreement and repossess the Vehicle at any time, without notification to him, and that the hirer will pay the reasonable costs of repossessing the Vehicle, including towing charges if;
a) The hirer is in breach of any term of this Agreement;
b) The hirer obtained the Vehicle through fraud or misrepresentation;
c) Any statement, representation or warranty made by the customer in respect to himself or additional drivers is incorrect
d) The Vehicle appears to be abandoned
e) The Vehicle is not returned on the agreed return date or Just go NZ Ltd reasonably believes that the Vehicle will not be returned on the agreed return date;
f) Just go NZ Ltd considers on reasonable grounds that the safety of passengers or the condition of the Vehicle is in danger. The hirer understands that in the event of such termination or repossession, he has no right to a refund of any part of the rental charges or the Security Deposit
30. Change of Vehicle
Just go NZ Ltd reserves the right, at its absolute discretion, to substitute a comparable or superior Vehicle for the Vehicle ordered. In that event, I shall not be liable for any increased rental or other charges save for any addition running costs pertaining to the substitute vehicle. Such substitution shall not entitle me to any refund and does not constitute a breach of this Agreement.
31. Release and Indemnity of Just go NZ Ltd
a) Subject to its obligation to deliver the Vehicle or an appropriate substitute vehicle, The hirer releases Just go NZ Ltd, its employees and agents, from any liability to him (regardless of who is at fault) for any loss or damage incurred by him by reason of this Agreement, including but not limited to:
i. Any loss or damage caused by breakdown, mechanical defect, accident or the Vehicle being unsuitable for his purpose;
ii. Any loss or damage to any property left in or on the Vehicle, in any service vehicle or on any Just go NZ Ltd premises or recovered or handled by Just go NZ Ltd
b) Subject to any insurance arrangements agreed with Just go NZ Ltd, the hirer hereby indemnify and shall keep indemnified Just go NZ Ltd, its employees and agents against any claims, demands and expenses (including legal costs) incurred or sustained by them or any of them by reason of his use and/or possession of the Vehicle.
32. Title to Vehicle
The hirer acknowledges thatJust go NZ Ltd retains title to the Vehicle and its contents and that the hirer possesses the goods as a mere bailee only. The hirer does not have any right to pledge Just go NZ Ltd, credit in connection with the Vehicle and agree not to do so. The hirer shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with the personal possession of or otherwise deal with the Vehicle.
33. Changes
Any changes to this agreement must be in writing and must be signed on behalf of Just go and by the hirer.
34. Force Majeure
We will make every effort to ensure that the reserved Motorhome is available for you at the correct time. If, due to circumstances beyond our control, this is not possible and if an alternative or acceptable Motorhome is not available our liability is limited to the refunds of all monies paid by the hirer.
35. The Hirer's Warranties
The hirer warrants that all information supplied by him to Just go NZ Ltd in connection with this agreement is true.
36. Proper Law
This agreement shall be governed by the law of New Zealand in which this agreement was signed.
37. Data Protection Act
The information that you have provided to Just go NZ Ltd will be used to fulfil this contract placed with us. We will not pass this information onto any other organisation outside this company other than to our insurer and Aon New Zealand Ltd.
38. Entire Agreement
This Agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject. Just go NZ Ltd reserves the right to add or amend the vehicle specifications and rental charges without prior notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Just Go Campervans NZ Rental Terms for travel between 01-Sep-2011 and 31-Aug-2012
Important Information About Your Rentals
On arrival you will be required to sign a rental agreement with the operators of Just Go Campervans NZ. Here is a summary of their terms and conditions.
Definitions
The following definitions apply for the Terms and Conditions of Just Go Campervans NZ:
* The Supplier means the operator of Just Go Campervans NZ.
* The Client is also referred to as the hirer (s) or renter (s).
1. Payment
Availability is on a request and confirm basis at the time of reservation. A reservation is only binding after it has been confirmed by Just Go. Once the reservation is confirmed, a full booking confirmation pack will be e-mailed out to the client. Settlement of the remaining balance will be due 45 days prior to departure. Just Go reserves the right to cancel the booking if payment is not received six weeks prior to departure.
Vehicles will not be released without full payment being completed.
* A deposit is collected upon confirmation, from your nominated credit card. This is non-refundable, in all circumstances.
* The remaining balance is due 45 days prior to the pick up date.
* Additional items are payable upon collection of your vehicle.
* A security deposit is payable upon arrival. This is applicable to all hires, with or without Excess Reduction Insurance.
SPECIAL PAYMENT TERMS
* Full payment (deposit and balance amount) will be collected upon confirmation, if you have elected to process your booking in a currency other than NZD.
* Full payment (deposit and balance amount) will be collected upon confirmation, if you are placing your booking within 45 days of the pick up date.
* For late bookings (less than 45 days before departure) the full rental price is payable on booking. Vehicles will not be released without full payment being completed. Cheques will not be acceptable for late bookings (less than 45 days prior to departure).
2. Cancellation charges
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply
More than 45 days before: fee of $450.00 per week of hire
45 days - 17 days: 50% of total hire charge
17 days - No Show: 100% of total hire charge
Just go cannot postpone or transfer money from one hire to another. Just go reserves the right to amend our cancellation policy for certain events.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
3. Hire rates quoted include:
- GST (15%)
- Unlimited miles
-Road user charges (Diesel tax)
- NZ standard vehicle insurance*
- NZ Standard equipment & breakdown**
*Insurance loading. In some cases, Just go will incur additional charges if the driver to be insured has a traffic conviction. These charges will be passed onto the customers.
**Just go will supply full breakdown cover to cover any mechanical faults to the base chassis of the motorhome. Any call out charges necessitated by the client through operator error, e.g. a flat vehicle battery, wrong or insufficient fuel, keys locked in Motorhome etc will be the responsibility of the client.
4. Depot hours
* Monday to Friday: 09h00 – 17h00
* Saturday: 09h00 – 16h00
* Sundays & Public holidays: closed, unless by prior arrangement
5. Minimum Hire
This ranges from 5 to 10 days depending on the season. Christmas and New Year minimum 10 days hire. Just go reserves the right to increase the minimum hire period for certain events.
6. One ways: are permitted by prior arrangement only and a one way fee will apply.
7. Drivers
* Age limits: 25 to 70 years.
* Driver must be able to demonstrate that they have driven on a regular basis (More than 3 times per week) for at least 3 years and feel confident to drive a vehicle of the dimensions of our largest motorhome, 7196mm long 2240mm wide and 3000 mm high.
* All driver must have held a valid licence for 3 years or more.
* All drivers must be present at checkout of the Motorhome. No exceptions can be made.
* Production of a full, valid standard driver's licence(note: your licence address must be your current home address) , as well as a valid passport are required from all drivers at the start of hire.Should the drivers fail to present all correct documentation and identification on collection of the motorhome, then Just go will be unable to release the motorhome and no refunds will be given. If you have a modern UK licence we require both the photo card and paper counterpart.
* If you are required to supply an International licence in addition to your standard licence to drive in New Zealand, this must be issued in the country your standard licence was issued and be supplied alongside your standard drivers licence. Just go may not be able to get cover for any driver who has had a driving conviction other than for speeding. Please contact the office to see if cover can be arranged.
* Drivers are personally liable for all legal penalties (e.g.: parking tickets, congestion charges, speeding fines) which are incurred during the period of hire.
* Maximum of 3 drivers per rental.
8. Collection & Return
* Collection: Please allow 1 hour for the hand-over at the depot - to complete the documentation and to demonstrate the vehicle to you. Please allow the same on your return.
* Return: The vehicle must be returned on the date, and before the time stated, on the rental agreement. Vehicles must be returned clean and in the same condition as they left the depot, otherwise a charge will be made for additional valeting and or upholstery cleaning. In the case of gross negligence Just go reserves the right to recover full costs in order to return the motorhome to the state in which it was handed over. In addition a separate toilet cleaning fee of $250.00 will apply if the toilet waste tank is not empty on return.
* Late return: If the hirer will be late returning, Just go must be advised immediately. Failure to advise may result in prosecution for driving whilst uninsured. An additional charge of $250.00 per hour will be payable for all late returns.
9. Delivery and Return of the Vehicle
a) The hirer acknowledges having received the Vehicle in a clean condition and in sound working order in accordance with the Motorhome Handover Checklist and with a full Diesel tank and full fresh water tank.
b) The hirer will return the vehicle in a clean condition with a full Diesel tank and full water tank on the return date and time set out under the Rental Agreement.
c) The hirer acknowledges that Just go NZ Ltd will not refund to him any monies, nor have any obligation to provide a replacement vehicle, if the Vehicle is returned or the hirer ceases to have use of the Vehicle or an item of equipment on the vehicle prior to the return date for any reason e.g. Accident, weather, theft or damage.
10. Passengers
Just go authorises the use of these vehicles up to the stated number of passengers. Each person is to use the safety restraints provided at all times whilst the vehicle is in motion. Rambler, Adventurer and Explorer motorhomes carry 6 people (including the driver). Child seats are available (fees apply) and it is the responsibility of the hirer to ensure they have been requested in advance and fit them themselves correctly.
11. Pets
Just go do not allow any animals to be carried in the Vehicle, unless otherwise agreed with Just go and an additional security deposit paid and The Just go dog policy adhered to.
12. Insurance (provided all the personal information supplies is correct)
The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death of bodily injury to the driver) or their personal possessions. The vehicle insurance is provided by Aon New Zealand Ltd. The hire rate quoted includes a standard excess of NZ$2000.00. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first NZ $2000.00. The hirer will also be fully liable for all overhead damage, damaged deemed as gross negligence and replacement or repair of windows and windscreens or tyre damage.
13. Collision Damage Waiver (CDW)
CDW at $35.00 per day will reduce the $2000.00 excess for damage due to a collision (i.e. reported accident) to either the vehicle or third party property to $0.The hirer will however be fully liable for any Overhead damage, replacement or repair to windows and windscreen, tyre damage or damage costs caused through gross negligence. Applies in respect of each incident and or claim, not Rental. Minimum term for CDW is 5 days in winter and 7 days during the summer.
Should the Terms and Conditions not be adhered to, the CDW will be void and the customer will be liable in full for all damages. Please note that the CDW Insurance is completely optional and can be decided upon collection of your vehicle. After the hire has commenced, CDW insurance cannot be taken out.
14. Overhead Damage
All drivers must be aware of the (unusual) height of the motorhome and are responsible for all damage if driven under an obstruction that is too low for it to clear – the obvious examples are low bridges and height restrictions into car parks etc. In this event neither the Basic Insurance nor Collision Damage Waiver Insurance will apply and the hirer will be responsible for the repair of all damages. Overhead damage is deemed as any damage to any part of the vehicle which occurs above 6 feet (1.83 metres) and or any third party property.
15. Security Deposit
There is a refundable NZ$2000.00 Security deposit payable by cash, credit card or Eftpos. Should the security deposit be paid by credit or debit card, the amount will be debited from your account immediately. This is fully refundable within seven days of return of the vehicle to the agreed location, on the agreed date and time, in the same condition as it was let out, with the toilet empty, the interior clean including all cooking appliances and the fuel tank and fresh water tanks full. Just go reserves the right to increase the security deposit for specific events e.g. World Cup events, Festivals, clients travelling with pets or any other hire where the Motorhome is carrying 4 or more adults to $3000.00
a) On taking delivery of the Vehicle, the hirer agree to pay the Security Deposit
b) The hirer irrevocably authorises Just go NZ Ltd to deduct from the Security Deposit any amounts due by me to Just go arising out of this Agreement.
c) The security deposit will be refunded within 7 working days of the vehicle being returned to the correct location, undamaged, with a clean interior and a full fuel tank. We reserve the right to retain a cleaning fee if the motorhome is not returned with the interior in a clean condition. Also the toilet and waste water tank must be emptied prior to the return of the vehicle or an additional $250.00 soiling fee will be retained.
d) Should any damages exceed the security deposit the customer will be responsible to settle all additional costs over and above the security deposit value within 7 days of your hire end date.
Note: Where the hirer has opted for the CDW option, no excess will be charged in the event of a collision, but they should be aware that the $2000.00 security deposit will be used to fund any loss or damage what so ever to equipment, fixtures and fittings, windows, tyres or negligent damage to the vehicle. Should these damages exceed $2000.00 the customer will be liable for the total cost and the difference will need to be settled within seven days of returning the Motorhome.
16. Extras
* Bedding Single set (quilt/pillow/towel)
* Bedding Double set (quilt/2 x pillow/2 x towels)
* Camp table/chairs
* Bike rack (holds up to 3 bikes)
* Bike & helmet: Adult’s bike & Child’s bike (Bike rack free when 2 or more bikes are hired)
* Satellite navigation system
* Colour TV
* Generator
* CDW Insurance
* Additional driver, clean drving licence (max 2)
17. Rental and Other Charges
The hirer will pay Just go Ltd;
a) All rental charges
b) The security deposit.
c) The nominated cleaning fee if the Vehicle is not returned with the interior in a clean condition;
d) The nominated additional fee of $250.00 if the toilet and waste water tank are not emptied prior to the return of the Vehicle.
e) The nominated cancellation fee in the event of cancellation of this agreement prior to acceptance of delivery of the vehicle;
f) The cost of any damage to the Vehicle or the property of any third party, subject to the insurance or CDW cover;
g) The Collision Damage Waiver fee, if applicable;
h) All government fees and duties etc;
i) All parking fines, other fines or penalties, and/or accidents including third party property damage not reported on return of the Vehicle; and associated administration costs incurred in relation to the Vehicle during the Rental Period;
j) Any other fees or charges payable by the hirer pursuant to this Agreement. This includes any costs incurred by Just go NZ Ltd as a result of any breach by the hirer of the terms of this Agreement
k) The daily rental rate for the period the Vehicle is off fleet for accident repairs (demurrage)
l) Any additional costs over and above the security deposit value should damages exceed the security deposit value.
m) The cost to recover a Vehicle.
n) The cost of refilling the Diesel tank
18. Administration Charges
Should Just go receive penalty charge notices for speeding, parking fines or road tolls then an administration fee of $70.00 will be added to the charge to cover all administration and postage costs. Just go will also add an administration charge of $70 to any variations requested on an already confirmed booking.
19. Errors in Rental Charges
Total charges as set out therein are not final. The hirer will pay any shortfall in charges to Just go NZ Ltd and the hirer will receive a refund for any overcharge acknowledged by Just go NZ Ltd.
20. Payment of Charges, Joint and Severall Liability
All charges and expenses payable by the hirer under this Agreement are due on demand by Just go NZ Ltd. If the hirer does not pay all charges when due, the hirer agrees to pay a late charge of 1.5% per month on the outstanding balance and any collection costs incurred by Just go NZ Ltd, including reasonable legal fees. When the Customer comprises of more than one person, each person is liable jointly and severally for all obligations of the customer pursuant to this agreement.
21. Credit Card Payment
Visa card and MasterCards only. Please note that a 2% charge will be levied to cover banking fees when a credit card is used to make payment
a) Just go NZ Ltd will accept payment by credit cards approved by Just go NZ Ltd.
b) When payment is paid by credit card, the hirer agrees that;
i. Just go NZ Ltd is irrevocably authorised to complete any documentation and to take any other action to recover from his credit card issuer all amounts due by him pursuant to this Agreement, including but not limited to, any amounts due in respect to damage to the Vehicle or to property of a third party and all other additional charges as they are incurred (including all parking and traffic infringement penalties, road toll fines, and associated administration costs);
ii. He will not dispute his liability to Just go NZ Ltd for any amount due under this agreement and he shall indemnify and keep indemnified Just go NZ Ltd against any loss incurred (including legal costs) by reason of notifying his credit card issuer of such dispute.
iii. Just go NZ Ltd may process the credit card voucher; in the event that Just go elects to accept payment of the Security Deposit by holding an open security payment which will be cancelled at the completion of the Rental Period, he agrees that Just go NZ Ltd is entitled to recover payment from his credit card or debit card issuer pursuant to clause 21, section b, sub-section i & ii, in respect of any amounts due which were not known at the time of cancelling the open security payment.
c) He acknowledges that all transactions under this agreement are conducted in New Zealand Dollars. Due to exchange rate fluctuations, there could be some variance between the amount initially debited against his credit card and the amount refunded within 7 days after the expiration of the rental period. He releases Just go NZ Ltd from any liability for such variation.
22. Use of the Vehicle
The hirer agrees that during the rental period, he will not and will not allow the Vehicle to be;
a) Driven otherwise than in a cautious, prudent and normal manner;
b) Used in a manner which could cause damage
c) Driven in a prohibited area or in an area other than the areas indicated to Just go NZ Ltd;
d) Driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law;
e) Left with the ignition key in the vehicle while it is unoccupied
f) Left unoccupied without the steering wheel security lock applied and the Xbox and flat screen covered.
g) Driven by persons :
i. Under the age of 25 years; or
ii. Who is not authorised by law to drive the Vehicle. Particulars of a proposed licensed driver of the Vehicle are set out under the heading 'Hirer’s Name/ Contact' in the Rental Agreement.
h) Damaged by :
i. Submersion in water
ii. Contact with Salt Water
i) Used for any illegal purpose for any race, rally or contest
j) Used to tow any vehicle or trailer.
k) Used to carry passengers or property for hire or reward
l) Used to carry more persons than is permitted by any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in this agreement
m) Used to carry volatile liquids, gases, explosives or other corrosive or inflammable material
n) Otherwise used in breach of the hirer's obligations under this Agreement.
23. Vehicle Damage - Insurance Cover
The hirer is aware that;
a) The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer or their possessions.
b) The hirer will have to pay an excess for any Insurance claim (unless CDW is used). The insurance excess is $2000
c) The excess may be reduced or removed, in most circumstances, by taking out a CDW. The CDW, if any, accepted by the hirer, is set out under the 'Insurance Declaration' on the Rental Agreement
d) The hirer will not have any insurance cover and he will be responsible for the total cost of any damage if he breaches any of the terms of this Agreement
e) In the case of winter hire, Just go will not be and cannot be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.
f) The hirer will be responsible for any damage caused through gross negligence and will not be covered by the insurance including CDW should he drive into, or reverse into any objects e.g. bridges, overhead signs, trees etc or cause any other damage through gross negligence.
24. Road Restrictions
a) All Vehicles may only be driven on sealed / bitumen roads.
b)The hirer acknowledges that Just go NZ Ltd reserves the right at any time, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions or any other reasonable cause.
c) No vehicles shall be driven on Skippers Road (Queenstown), Ninety mile beach (Northland), Ball Hut Road (Mt Cook), North of Colville Township (Coromandel Peninsula) and Tapu-Coroglen Road (Coromandel Peninsular), all unsealed ski access roads, or any other private road.
25. Alterations to the Vehicle
The hirer shall not make any alterations or additions to the Vehicle without the prior written consent of Just go NZ Ltd.
26. Maintenance
a) The hirer shall take all reasonable steps to properly maintain the Vehicle, including checking oil and coolant levels, tyre pressures and batteries.
b) The hirer acknowledges that Just go NZ Ltd will reimburse him for expenditure up to NZD $100.00 reasonably incurred in rectifying any mechanical failure to the drive train and engine of the Vehicle (not including the water system, refrigerator, heating, audio and DVD equipment)
Provided That:
i. The hirer produces relevant receipts: and
ii. The hirers received the prior consent of Just go NZ Ltd;
iii. The damage is not due to the hirer's fault or his breach of this Agreement.
c) Subject to the terms of this agreement, the hirer will pay for the cost of repairing or replacing tyres damaged during the Rental Period PROVIDED THAT Just go NZ Ltd will reimburse him for expenditure reasonably incurred if;
i. The hirer produces relevant receipts;
ii. The tyre is defective and is returned by the hirer to Just go NZ Ltd for inspection; and
iii. The manufacturer accepts liability under his warranty,
d) The hirer will be liable for any costs associated with the incorrect use of fuel.
All Just go motorhomes run on DIESEL.
27. Motorhome Systems
Just go will carry out a full Pre Checkout Inspection (PCI) on every motorhome before the commencement of hire. The PCI involves testing every system on board the motorhome to ensure they are operating correctly. In conjunction with this the hirer will be taken on a tour of the motorhome and shown how each system works. Should an onboard system fail during your hire, Just go will make every effort to remedy the fault whilst you are away but in some circumstances this may not be possible and Just go cannot be held responsible and will not refund any monies should a loss of service be encountered.
28. Responsibility when accident occurs
a) In the event of any accident, loss or damage arising out of the use of the vehicle, the hirer will
i. Notify Just go NZ Ltd within 24hrs of the happening of the event
ii. Obtain the names and addresses of third parties and any witnesses and report the event to the nearest police station;
iii. Complete an accident report form as supplied;
iv. Not make any admission of liability to other parties, settlement offer or other like offer;
v. Assist Just go NZ Ltd in handling any claim arising from any event, including providing all relevant information and attending Court to give evidence.
b) the hirer acknowledges that the excess or other amount due by him in respect of any damage arising from an accident, loss or damage
c) is payable at the time of reporting the event and not at the completion of the rental priod.
d) the hirer will pay for any costs relating to the delivery of a change over vehicle as a result of an accident regardless of which party is at fault.
e) No security deposit or insurance excess payment will be refunded until claim is settled.
29. Terminating the Agreement
The hirer acknowledges thatJust go NZ Ltd may terminate this Agreement and repossess the Vehicle at any time, without notification to him, and that the hirer will pay the reasonable costs of repossessing the Vehicle, including towing charges if;
a) The hirer is in breach of any term of this Agreement;
b) The hirer obtained the Vehicle through fraud or misrepresentation;
c) Any statement, representation or warranty made by the customer in respect to himself or additional drivers is incorrect
d) The Vehicle appears to be abandoned
e) The Vehicle is not returned on the agreed return date or Just go NZ Ltd reasonably believes that the Vehicle will not be returned on the agreed return date;
f) Just go NZ Ltd considers on reasonable grounds that the safety of passengers or the condition of the Vehicle is in danger. The hirer understands that in the event of such termination or repossession, he has no right to a refund of any part of the rental charges or the Security Deposit
30. Change of Vehicle
Just go NZ Ltd reserves the right, at its absolute discretion, to substitute a comparable or superior Vehicle for the Vehicle ordered. In that event, I shall not be liable for any increased rental or other charges save for any addition running costs pertaining to the substitute vehicle. Such substitution shall not entitle me to any refund and does not constitute a breach of this Agreement.
31. Release and Indemnity of Just go NZ Ltd
a) Subject to its obligation to deliver the Vehicle or an appropriate substitute vehicle, The hirer releases Just go NZ Ltd, its employees and agents, from any liability to him (regardless of who is at fault) for any loss or damage incurred by him by reason of this Agreement, including but not limited to:
i. Any loss or damage caused by breakdown, mechanical defect, accident or the Vehicle being unsuitable for his purpose;
ii. Any loss or damage to any property left in or on the Vehicle, in any service vehicle or on any Just go NZ Ltd premises or recovered or handled by Just go NZ Ltd
b) Subject to any insurance arrangements agreed with Just go NZ Ltd, the hirer hereby indemnify and shall keep indemnified Just go NZ Ltd, its employees and agents against any claims, demands and expenses (including legal costs) incurred or sustained by them or any of them by reason of his use and/or possession of the Vehicle.
32. Title to Vehicle
The hirer acknowledges thatJust go NZ Ltd retains title to the Vehicle and its contents and that the hirer possesses the goods as a mere bailee only. The hirer does not have any right to pledge Just go NZ Ltd, credit in connection with the Vehicle and agree not to do so. The hirer shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with the personal possession of or otherwise deal with the Vehicle.
33. Changes
Any changes to this agreement must be in writing and must be signed on behalf of Just go and by the hirer.
34. Force Majeure
We will make every effort to ensure that the reserved Motorhome is available for you at the correct time. If, due to circumstances beyond our control, this is not possible and if an alternative or acceptable Motorhome is not available our liability is limited to the refunds of all monies paid by the hirer.
35. The Hirer's Warranties
The hirer warrants that all information supplied by him to Just go NZ Ltd in connection with this agreement is true.
36. Proper Law
This agreement shall be governed by the law of New Zealand in which this agreement was signed.
37. Data Protection Act
The information that you have provided to Just go NZ Ltd will be used to fulfil this contract placed with us. We will not pass this information onto any other organisation outside this company other than to our insurer and Aon New Zealand Ltd.
38. Entire Agreement
This Agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject. Just go NZ Ltd reserves the right to add or amend the vehicle specifications and rental charges without prior notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Just Go Campervans NZ Insurance
Insurance (provided all the personal information supplies is correct)
The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death of bodily injury to the driver) or their personal possessions. The vehicle insurance is provided by Aon New Zealand Ltd. The hire rate quoted includes a standard excess of NZ$2000.00. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first NZ $2000.00. The hirer will also be fully liable for all overhead damage, damaged deemed as gross negligence and replacement or repair of windows and windscreens or tyre damage.
Collision Damage Waiver (CDW)
CDW at $35.00 per day will reduce the $2000.00 excess for damage due to a collision (i.e. reported accident) to either the vehicle or third party property to $0.The hirer will however be fully liable for any Overhead damage, replacement or repair to windows and windscreen, tyre damage or damage costs caused through gross negligence. Applies in respect of each incident and or claim, not Rental. Minimum term for CDW is 5 days in winter and 7 days during the summer.
Should the Terms and Conditions not be adhered to, the CDW will be void and the customer will be liable in full for all damages. Please note that the CDW Insurance is completely optional and can be decided upon collection of your vehicle. After the hire has commenced, CDW insurance cannot be taken out.
Overhead Damage
All drivers must be aware of the (unusual) height of the motorhome and are responsible for all damage if driven under an obstruction that is too low for it to clear – the obvious examples are low bridges and height restrictions into car parks etc. In this event neither the Basic Insurance nor Collision Damage Waiver Insurance will apply and the hirer will be responsible for the repair of all damages. Overhead damage is deemed as any damage to any part of the vehicle which occurs above 6 feet (1.83 metres) and or any third party property.
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